Covid-19

We closed the shop doors for face to face customers on Monday 16th March 2020 to ensure the safety of customers and staff. The website remains open and we are very much business as usual. As a business, we have made the decision to continue to supply our customers for as long as possible because the mental health benefits of creativity are well documented. By continuing to operate, we hope that we can give you some escape from the crazy situation which we are in. Because we are a small family business, to ensure social distancing is adhered to and managed effectively, only one person will be processing orders at any one time. Postal runs will only take place on Mondays, Wednesdays and Fridays. All orders will be upgraded to First Class postage to ensure you receive your order as quickly as possible but regrettably, no orders can be guaranteed next day. We are experiencing a high volume of orders but we are currently managing to keep on top of things with only short delays at times. The telephone line is busy, we are taking calls on both mobile and land line, so if your call isn't answered, it may be that we are on the other line. Because we try to offer a service on the phone that is as close to face to face as we can achieve, calls may take a little longer. If you are trying to get though but are unsuccessul, please email kath@littlehoundalesknits.com with your telephone number for a call back. We thank you for both your custom and your patience during these strange and difficult times. 

Take care and stay safe!!

Kath Foster xx

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